Privacy Policy Effective Date: 01-01-2025 Last Updated: 09-01-2025 Natalie Clean Service (“we,” “our,” or “us”), located at 13502 Weiman Rd, Houston, Texas 77041, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, use our services, or communicate with us. 1. Information We Collect When you use our website or services, we may collect the following information:

Personal Information: Name, email address, phone number, physical address, and any details you provide when requesting a cleaning service or contacting us.

Payment Information: Billing details when making payments (processed securely through trusted third-party payment processors).

Usage Data: Information such as your IP address, browser type, operating system, pages visited, and the date/time of visits.

Cookies and Tracking Technologies: We may use cookies and similar tools to enhance your browsing experience and analyze site traffic.

2. How We Use Your Information We use the information collected for the following purposes:

To provide and manage our cleaning services.

To respond to inquiries, requests, and customer support.

To process payments and send receipts.

To improve our website, services, and customer experience.

To send promotional emails, updates, or special offers (you may opt out at any time).

To comply with legal obligations.

3. Sharing of Information We do not sell or rent your personal information. We may share your information only in the following situations:

Service Providers: With trusted third-party vendors who help us operate our business (e.g., payment processors, email providers).

Legal Compliance: If required by law, regulation, or legal process.

Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new owner.

4. Data Security We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. 5. Your Privacy Choices You have the right to:

Access, update, or correct your personal information.

Opt out of receiving promotional communications.

Request deletion of your personal information, subject to legal or contractual obligations.

To exercise your rights, please contact us at the email provided below. 6. Third-Party Links Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. 7. Children’s Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. 8. Contact Us If you have questions about this Privacy Policy or how your information is handled, please contact us at: Natalie Clean Service 📍 13502 Weiman Rd, Houston, Texas 77041 📧 nataliecleanservice23@gmail.com 📞 832-689-5462